Q: What are the check-in and check-out times?

Check-in is possible from 3:00 PM. If you plan to arrive at a different time, please let us know so we can best organise your arrival. Check-out must be completed by 10:00 AM .

Q: If I arrive before check-in time, can I use the residence's services?

Yes, if you arrive before the scheduled check-in time, we'll be happy to welcome you and you can use the residence's common areas, subject to availability at the time.

Q: How can I request a late check-out?

Late check-out can be requested directly at reception, preferably the day before your departure. It will be possible, subject to room availability, and may involve a small supplement . We recommend arranging it with the property as soon as possible to guarantee availability.

Q: Can I leave my luggage at the property before or after my stay?

Of course! We offer a luggage storage service , both before check-in and after check-out. The service is subject to space availability.

Q: Until what time can I return to the property in the evening?

There are no time limits: access to the property is always free. You can return on your own at any time with complete peace of mind.

Q: What are the reception's opening hours?

Reception is open every day from 9:00 AM to 2:00 PM and from 4:00 PM to 6:00 PM. We're always available for information, advice or anything you may need during your stay.

Q: Is online check-in available?

Yes , online check-in is available to simplify arrival procedures. Please note, however, that you will still need to present your ID documents at reception to complete registration.

Q: Do the units have an equipped kitchen? If so, which utensils are provided?

Yes, every unit has a fully equipped kitchen . You'll find everything you need, including: – Coffee maker – Microwave – Washing machine – TV Note: dishwashers are not provided. Want to know what our Apartments at our Residence near Tropea offer? Click here !

Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is possible from 3:00 PM.
If you plan to arrive at a different time, please let us know so we can best organise your arrival.
Check-out must be completed by 10:00 AM.

Question 2

If I arrive before check-in time, can I use the residence's services?

Accepted Answer

Yes, if you arrive before the scheduled check-in time, we'll be happy to welcome you and you can use the residence's common areas, subject to availability at the time.

Question 3

How can I request a late check-out?

Accepted Answer

Late check-out can be requested directly at reception, preferably the day before your departure.
It will be possible, subject to room availability, and may involve a small supplement. We recommend arranging it with the property as soon as possible to guarantee availability.

Question 4

Can I leave my luggage at the property before or after my stay?

Accepted Answer

Of course! We offer a luggage storage service, both before check-in and after check-out. The service is subject to space availability.

Question 5

Until what time can I return to the property in the evening?

Accepted Answer

There are no time limits: access to the property is always free. You can return on your own at any time with complete peace of mind.

Question 6

What are the reception's opening hours?

Accepted Answer

Reception is open every day from 9:00 AM to 2:00 PM and from 4:00 PM to 6:00 PM.
We're always available for information, advice or anything you may need during your stay.

Question 7

Is online check-in available?

Accepted Answer

Yes, online check-in is available to simplify arrival procedures.
Please note, however, that you will still need to present your ID documents at reception to complete registration.

Question 8

How can I contact reception if needed after closing hours?

Accepted Answer

If you need anything outside of reception's opening hours, you can contact us by phone (mobile and landline). Visit the contact page.

Question 9

What types of accommodation are available?

Accepted Answer

We offer several types of accommodation to suit your needs:
- Two-room apartment for up to 4 people;
- Three-room apartment for up to 6 people;
- Four-room apartment for up to 10 people.

Question 10

Do the units have an equipped kitchen? If so, which utensils are provided?

Accepted Answer

Yes, every unit has a fully equipped kitchen. You'll find everything you need, including:
– Coffee maker
– Microwave
– Washing machine
– TV
Note: dishwashers are not provided. Want to know what our Apartments at our Residence near Tropea offer? Click here!

Question 11

Are the rooms equipped with air conditioning and heating?

Accepted Answer

Yes, all rooms are equipped with air conditioning (hot and cold) to ensure maximum comfort in every season.

Question 12

Is Wi-Fi available in the units?

Accepted Answer

Yes, every unit is equipped with free Wi-Fi connection.

Question 13

Is bed and bath linen included?

Accepted Answer

Yes, bed and bath linen is included in your stay. Every apartment has everything needed.

Question 14

Can the linen be changed during the stay?

Accepted Answer

A linen change is available upon request, for a small supplement:
- Towels: € 5
- Sheets: € 10
- Towels and sheets: € 15

Question 15

Are ground-floor rooms or apartments available?

Accepted Answer

Yes, we have rooms and apartments located on the ground floor, subject to availability.

Question 16

Can I request extra cleaning during my stay?

Accepted Answer

Yes, an extra cleaning service can be requested during your stay. The cost for additional cleaning is € 35.

Question 17

What are the Airone Residence Services and what's included in the stay price?

Accepted Answer

Your stay includes a series of services designed to ensure maximum comfort and relaxation:

Hot tub and Pool: for a moment of pure wellness.
Solarium: to sunbathe in total peace and comfort.
Kids area: a safe space for the little ones to play freely.
Table tennis and foosball: to challenge your friends in a fun atmosphere.
Free Wi-Fi: available throughout the property, to stay connected during your stay.
Electric bikes: currently being activated, soon available to explore the surroundings in an eco-friendly and fun way.
Free parking: ample parking is available for all guests.
Air conditioning: every unit is equipped with adjustable air conditioning to ensure maximum comfort.

All these services are included in the stay price, for a complete, worry-free experience! Visit the Airone Residence Services page!

Question 18

What are the extra paid services?

Accepted Answer

In addition to the included services, we have a selection of extra services you can request during your stay, to make your experience even more comfortable and enjoyable:

Tourist tax: as required by local regulations, this tax is applied for each night of the stay.
Van transfer to the beach: a convenient, quick paid service to reach the beach without stress.
Bar service: for a refreshing drink or a snack, you can take advantage of our on-site bar service.
Excursions: discover the most beautiful spots in the area with our excursions. A deposit is required at the time of booking, with the balance paid directly on the day of the excursion.
Beach club partnership: take advantage of our partnership for a more comfortable stay.
Umbrella rental: book your umbrella to make the most of sunny days.
Room service: want to eat in complete peace? You can order from the bar or choose from a wide selection of cold dishes or breakfast delivered right to your room.
Visit the Airone Residence Services page!

Question 19

Are visitors from outside the residence allowed?

Accepted Answer

Yes, outside visitors can be welcomed, but only for brief visits and with prior authorisation from management. ID documents must be registered at entry. Please note that access to the pool areas is reserved exclusively for residence guests.

Question 20

Is the residence equipped with video surveillance?

Accepted Answer

Yes, to ensure the safety and peace of mind of all our guests, the residence is equipped with an active video surveillance system in the common areas.

Question 21

Where can I safely store my valuables?

Accepted Answer

At the moment we don't have safety deposit boxes inside the apartments. We recommend keeping your valuables carefully and, if needed, contacting reception for possible alternative solutions.

Question 22

What happens in case of loss or theft?

Accepted Answer

In case of loss or theft, please contact reception promptly. Surveillance camera footage, where available, may be useful for reconstructing what happened and facilitating any reports to the relevant authorities.

Question 23

What are the quiet hours and what is prohibited during them?

Accepted Answer

To ensure relaxation and peace of mind for all our guests, we ask that you respect quiet hours:
- from 2:00 PM to 4:00 PM
- from midnight to 8:00 AM
During these hours it is forbidden to make disturbing noise, play loud music or carry out activities that could disturb other guests' rest.

Question 24

Are there rules to follow in the common areas?

Accepted Answer

Yes, we ask all guests to observe simple good neighbourly rules, such as keeping shared spaces clean, avoiding loud noise, respecting others' privacy and keeping an eye on children. With small gestures of respect, the stay will be pleasant for everyone!

Question 25

Can private parties or events be organised?

Accepted Answer

We're glad you want to celebrate a special moment during your stay! We are currently defining how to allow private events to be organised at the residence. Please contact reception for updates or specific requests.

Question 26

Is use of the pools included in the rate?

Accepted Answer

Yes, all our guests can use the pools at the property free of charge. Access is included in the stay rate, at no extra cost. Visit the Airone Residence Services page!

Question 27

What are the pool opening hours?

Accepted Answer

Our pools are open every day in two time slots:
- Morning: from 8:00 AM to 1:30 PM
- Afternoon: from 4:00 PM to 8:00 PM
These hours ensure ideal moments of relaxation at different times of day, for those who love a morning swim as well as those who prefer a sunset dip.

Question 28

Is a swimming cap mandatory in the pool?

Accepted Answer

Yes, to ensure maximum hygiene and safety for all guests, wearing a swimming cap is mandatory while in the pool.

Question 29

Is the pool suitable for children?

Accepted Answer

Absolutely! Children are welcome and can have fun safely, as long as they are always accompanied by an adult. The environment is designed to be family-friendly and relaxing.

Question 30

Is there a heated pool or one with a hot tub?

Accepted Answer

The main pool is not heated, but a relax area with a heated hot tub is available, ideal for a moment of wellness and regeneration. Visit the Airone Residence Services page!

Question 31

Are sun loungers and umbrellas included or paid?

Accepted Answer

Poolside sun loungers and umbrellas are available free of charge to guests, while stocks last.

Question 32

Can I rent pool towels?

Accepted Answer

There is no rental service, but you can purchase pool towels directly at the property.

Question 33

Do children pay for the stay?

Accepted Answer

Children up to age 12 stay free of charge! From age 13 onwards, the standard adult rate applies.

Question 34

Is there a play area for children?

Accepted Answer

Yes! We've created a safe, well-equipped play area where little ones can have fun freely, under their parents' supervision.

Question 35

Do you offer cots, high chairs or other services for children?

Accepted Answer

Yes, upon request we provide:
- Travel cots: €10 per stay
- High chairs and other accessories can be provided on request, subject to availability.

Question 36

Do you offer family rooms or larger apartments for groups or large families?

Accepted Answer

Our units are designed with a standard layout, ideal for couples, families or small groups. For larger families we recommend booking adjacent or multiple apartments: we'll be happy to find the most convenient solution for you. Want to see our Airone Residence Apartments near Tropea? Click here!

Question 37

Are pets allowed in the units?

Accepted Answer

Yes! We're happy to welcome small and medium-sized pets. Your four-legged friend is welcome at our residence!

Question 38

Are there additional costs for staying with pets?

Accepted Answer

To ensure maximum comfort and hygiene, a fee applies for:
- Unit sanitisation: €50 per stay
- Dog's stay: €5 per day

Question 39

Are pets allowed in all common areas (e.g. pool, lounge bar, etc.)?

Accepted Answer

For hygiene and safety reasons, pets are not allowed in the main common areas. However, they are welcome in all outdoor areas.

Question 40

Is smoking allowed inside the units or in common areas?

Accepted Answer

No, out of respect for other guests and to maintain air quality, smoking is strictly prohibited inside the apartments and on the terraces.

Question 41

Are there smoking areas?

Accepted Answer

Yes, outdoor areas reserved for smokers, equipped with ashtrays, have been set up. We invite you to use them to help maintain the wellbeing and tidiness of the common areas.

Question 42

How is recycling handled in the common areas and apartments?

Accepted Answer

Respect for the environment is a priority for us. Inside the residence you'll find:
- Dedicated bins for recycling
- A dedicated eco-area near reception
We invite all guests to work with us for proper waste management, helping to preserve the beauty of our area.

Question 43

What is the nearest railway station or airport to the residence?

Accepted Answer

The Zambrone railway station is about 300 metres from the residence, easily reachable on foot.
The Lamezia Terme International Airport is about 40-45 minutes away by car or train.
The Reggio Calabria Airport is about 1 hour and 15 minutes away.

For transport, we offer a private shuttle service (for a fee), available by booking for groups of 1 to 8 people.

Question 44

How far is the beach from the residence? How can I get there?

Accepted Answer

The splendid nearest beach is about a 15-minute walk away. It can also be reached by car or via our shuttle service (for a fee). It's the perfect solution for those who want to alternate relaxing walks with convenience.

Question 45

Does the residence offer a shuttle/transfer service?

Accepted Answer

Yes, upon request and for a small supplement, we organise customised shuttle services for our guests, both to the beach and to stations or airports.

Question 46

Is parking available at the residence? Is it free or paid?

Accepted Answer

Yes, every apartment has a free parking space in a protected (unattended) internal car park.
There is also an electric car charging station.

Question 47

Where can I rent a car or scooter?

Accepted Answer

We work with reliable local agencies that offer car, scooter and bicycle rental at discounted prices. Our staff will be happy to assist you with booking.

Question 48

Can I rent bicycles directly at the property?

Accepted Answer

We're about to launch an electric bike rental service. It's currently being activated but will soon be available to explore the surroundings in an eco-friendly and fun way.

Frequently Asked Questions

Frequently Asked Questions

Frequently asked questions about your stay

Sea view apartments in Zambrone

Airone Residence is pet friendly!

Before you leave, also check the official information on tourism and transport in Calabria.

Guides, itineraries and tips

The 10 Most Beautiful Beaches in Calabria

The Wine Roads of Calabria

The Riace Bronzes: discovery, history and curiosities